Returned goods to non-EU suppliers

Many UK importers are finding it difficult to reclaim import customs duty on faulty products being returned to their suppliers, especially when goods are not individually traceable. In certain circumstances, it may be possible to reclaim these duties going back as far as twelve months. If you would like to find out more on this subject, or to arrange a meeting, please complete the questionnaire below.

Fields marked with an * are required.

Do you return faulty stock/products to your supplier(s) outside the EU on a regular basis?*

Does your supplier repair these items?*

Does your supplier replace them with new stock?*

Do you reclaim the customs duty paid on importing these items?*



Would you like to arrange a meeting with us to discuss this issue?*

Would you like to receive our newsletter in the future?*

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